Emergency Service Unit: (869) 469-9100 or (869) 763-9100

Fuel Surcharge

Fuel Cost Adjustment Factor (Fuel Surcharge)

The Fuel Cost Adjustment is a mechanism designed to recover the cost of fossil fuel oils used in the generation of electricity.

The Fuel Cost Adjustment Factor is structured as follows:

FCAF = C x (A-B)
                    D
Where:
FCAF = Fuel Cost Adjustment Factor commonly referred to as Fuel Surcharge
A = the current month’s average fuel price (EC$/IG)
B = the average fuel price at base tariff (EC$/IG)
C = Current Month’s fuel usage (IG)
D = Current Months Electricity Production (KWH)

Fuel Surcharge on bills = Total units consumed * FCAF

Emergency & Outages

Call: (869) 469-9100 or 763-9100
24 hours a day,
7 days a week
To report power outages, downed lines
or electrical emergencies

General Inquires

Call: (869) 469-7245/7243
8:00 a.m. - 4:00 p.m.
Monday - Friday
For questions about your bill, account, meter, rates or services.

Administration

Call: (869) 469-7245
8:00 a.m. - 4:00 p.m.
Monday - Friday
Select the name or extension of the
person you are trying to reach.

Head Office

P.O. Box 852
Main Street
Charlestown, Nevis
Tel: (869) 469-7245 / 7243
Fax: (869) 469-7249