File a Complaint/Query

Call: (869) 469-9100 or 763-9100
24 hours a day,
7 days a week
To report power outages, downed lines
or electrical emergencies

Call: (869) 469-7245/7243
8:00 a.m. - 4:00 p.m.
Monday - Friday
For questions about your bill, account, meter, rates or services.

Call: (869) 469-7245
8:00 a.m. - 4:00 p.m.
Monday - Friday
Select the name or extension of the
person you are trying to reach.

P.O. Box 852
Main Street
Charlestown, Nevis
Tel: (869) 469-7245 / 7243
Fax: (869) 469-7249

Your Name (required)
Your Email (required)
Address (required)
Nature of Occurrences (Please tick where appropriate) Low Voltage Pole Cleaning Tree to be cut Low Lines Streetlight Out Material left on Worksite Bush left on Worksite Estimate not received Pole Rotten Move stay No response to request Streetlight needed Consistent Outages Appliance shocking Bad Driving

Additional Comments
Please input what you see:

A = Average Fuel Price for April	$10.49($/IG)
B = Fuel Base Price	$2.43 ($/IG)
C = Fuel Used for April	243,143(IG)
D = Electricity Production for April	4,566,570 kwh
VIEW FULL SURCHARGE REPORT