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Emergency Service Unit: (869) 469-9100 or (869) 662-5811 info@nevlec.com Facebook

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File a Complaint/Query

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Nature of Occurrences (Please tick where appropriate) (required)

Low Voltage

Pole Cleaning

Tree to be cut

Low Lines

Streetlight Out

Material left on Worksite

Bush left on Worksite

Estimate not received

Pole Rotten

Move stay

No response to request

Streetlight needed

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Commercial

Customer Care

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Your Bill Overview
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Conditions of Service

Fuel Surcharge: January 2022

A = Average Fuel Price for DECEMBER	$7.65 ($/IG)
B = Fuel Base Price	$1.60 ($/IG)
C = Fuel Used for DECEMBER	283,452 (IG)
D = Electricity Production for DECEMBER	4,585,734 kWh
VIEW FULL SURCHARGE REPORT

Emergency & Outages

Call: (869) 469-9100 or 662-5811
24 hours a day,
7 days a week
To report power outages, downed lines or electrical emergencies

Contact Emergency & Outages

General Inquires

Call: (869) 469-7245/7243
8:00 a.m. - 4:00 p.m.
Monday - Friday
For questions about your bill, account, meter, rates or services.

Contact Customer Service

Administration

Call: (869) 469-7245
8:00 a.m. - 4:00 p.m.
Monday - Friday
Select the name or extension of the person you are trying to reach.

Contact Administration

Head Office

P.O. Box 852
Main Street
Charlestown, Nevis
Tel: (869) 469-7245 / 7243
Fax: (869) 469-7249

Contact Head Office

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Check where, when and why there will be an island-wide outage this Sunday.