{"id":4178,"date":"2022-09-07T10:41:59","date_gmt":"2022-09-07T10:41:59","guid":{"rendered":"https:\/\/www.nevlec.com\/?page_id=4178"},"modified":"2022-11-07T09:44:19","modified_gmt":"2022-11-07T09:44:19","slug":"outage-faqs","status":"publish","type":"page","link":"https:\/\/www.nevlec.com\/es\/power-outages\/outage-faqs\/","title":{"rendered":"Outage FAQs"},"content":{"rendered":"
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Outage FAQs<\/h1>\r\n
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Power outages occur for many reasons and can last from a few minutes to hours or longer.<\/div>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n Who should I notify in case of a power outage?<\/a>\r\n <\/div>\r\n
Before you call us, please check to ensure that the power isn\u2019t out because of a tripped breaker or blown fuse in your home\u2019s electrical panel. Next, check with your neighbours to see if their power is out. Then call us at (869) 469-9100\/763-9100.<\/div>\r\n <\/div>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n What if I only have electricity in one part of my house?<\/a>\r\n <\/div>\r\n
The cause of the outage may be due to a tripped breaker or blown fuse in your home\u2019s electrical panel. If your breakers and fuses appear to be ok, you should contact a licensed electrician to evaluate the problem.<\/div>\r\n <\/div>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n What happens when I report an outage?<\/a>\r\n <\/div>\r\n
Your calls are received by members of our Emergency Services Unit, recorded on a trouble ticket and forwarded to our Control Centre. Trouble tickets are sorted and assigned priority through our established Prioritization Guidelines. System Response crews are then dispatched to start the restoration process.<\/div>\r\n <\/div>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n What are NEVLEC\u2019s priorities for restoring power?<\/a>\r\n <\/div>\r\n