{"id":4182,"date":"2022-09-07T10:43:24","date_gmt":"2022-09-07T10:43:24","guid":{"rendered":"https:\/\/www.nevlec.com\/?page_id=4182"},"modified":"2024-02-16T14:55:45","modified_gmt":"2024-02-16T14:55:45","slug":"damage-claim-policy","status":"publish","type":"page","link":"https:\/\/www.nevlec.com\/es\/power-outages\/damage-claim-policy\/","title":{"rendered":"Damage Claim Policy"},"content":{"rendered":"
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Damage Claim Policy<\/h1>\r\n
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The first step is to identify whether the outage applies only to your home\/business or affects your entire community.<\/div>\r\n
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Nevis Electricity Company Limited will offer settlement for damage to a customer\u2019s electrical equipment due to failure, negligence or any broken, severed, or damaged conductors on the secondary distribution circuit up to the Company\u2019s service point, which would result in a voltage above or below 10% of the nominal voltage.
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\nThe service point is defined as the point of connection between the secondary connections of transformer to main side of meter socket. In the case of primary connections, the connection point is the High Tension (HT) line to bottom of the cut-out fuse. Evidence of failure in the equipment\u2019s main incoming power supply is also required in the case of electronic equipment.<\/div>\r\n
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