{"id":4242,"date":"2022-09-07T11:15:38","date_gmt":"2022-09-07T11:15:38","guid":{"rendered":"https:\/\/www.nevlec.com\/?page_id=4242"},"modified":"2022-11-09T09:23:43","modified_gmt":"2022-11-09T09:23:43","slug":"conditions-of-service","status":"publish","type":"page","link":"https:\/\/www.nevlec.com\/es\/commercial\/customer-care\/conditions-of-service\/","title":{"rendered":"Conditions of Service"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4242\" class=\"elementor elementor-4242\">\n\t\t\t\t\t\t\t        <div class=\"elementor-section elementor-top-section elementor-element elementor-element-eafa525 elementor-section-full_width elementor-section-height-default elementor-section-height-default cms-remove-row-no cms-section-no-padding-no cms-full-content-with-space-none cms-boxed-bg-false cms-section-boxed-divider-false cms-overlay-gradient-bg-yes cms-overlay-gradient-mode-tb\" data-id=\"eafa525\" data-element_type=\"section\">\n\t\t\n\t\t<div class=\"cms-overlay-gradient\"><\/div><div class=\"cms-section-boxed-bg\"><\/div><div class=\"cms-section-boxed-divider\"><\/div><div class=\"cms-elementor-section-remove\"><\/div><div class=\"cms-elementor-section-corner cms-elementor-section-corner-top\"><\/div><div class=\"cms-elementor-section-corner cms-elementor-section-corner-bottom\"><\/div>        <div class=\"elementor-container elementor-column-gap-no\">\n\t\t        <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6689b6f\" data-id=\"6689b6f\" data-element_type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-e68dc8d cms-page-title-layout-3 elementor-widget elementor-widget-cms_page_title\" data-id=\"e68dc8d\" data-element_type=\"widget\" data-widget_type=\"cms_page_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"cms-page-title-wrapper cms-overlay-gradient-1 text-center\" style=\"background-image:url(https:\/\/www.nevlec.com\/wp-content\/uploads\/2022\/11\/title-2.jpg);\">\r\n    <div class=\"cms-page-title-overlay cms-page-title-gradient cms-overlay-gradient\"><\/div>\r\n    <div class=\"pt-25 pt-lg-70 pt-xl-95\"><\/div>\r\n    <div class=\"container\">\r\n        <div class=\"row empty-none justify-content-center\">\r\n            <div class=\"cms-page-title-content-col col-12 col-lg-10 col-xl-6\">\r\n                <div class=\"cms-page-title-content\">\r\n                        <h1 class=\"cms-mainheading cms-heading text-30 text-md-40 text-lg-47 lh-1\/15 mt-n7  text-white\">Conditions of Service<\/h1>\r\n    <div class=\"extra-space clearfix\"> <\/div>    <div class=\"cms-desc mt-18 text-17 font-700  text-white\"> The Nevis Electricity Company Limited is the sole provider of electricity on the island of Nevis.<\/div>\r\n    <div class=\"extra-space clearfix\"> <\/div>                    <div class=\"row gutters-30 gutters-grid align-items-center pt-30 empty-none justify-content-start\"><\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"pt-25 pt-lg-70 pt-xl-95\"><\/div>\r\n    <div class=\"cms-pagetitle-breadcrumb p-tb-18 relative\"><div class=\"container\"><div class=\"cms-breadcrumb justify-content-center text-14 justify-content-center\"><div class=\"breadcrumb-item d-flex align-items-center\"><span class=\"breadcrumb-text text-white\" data-no-translation=\"\" data-trp-gettext=\"\" >Home<\/span><span class=\"breadcrumb-divider text-white cmsi-chevron-right rtl-flip\"><\/span><\/div><\/div><\/div><\/div>    <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t        <\/div>\n        <\/div>\n        \t\t        <\/div>\n        <\/div>\n\t\t        <div class=\"elementor-section elementor-top-section elementor-element elementor-element-9309031 elementor-section-boxed elementor-section-height-default elementor-section-height-default cms-remove-row-no cms-section-no-padding-no cms-boxed-bg-false cms-section-boxed-divider-false cms-overlay-gradient-bg-yes cms-overlay-gradient-mode-tb\" data-id=\"9309031\" data-element_type=\"section\">\n\t\t\n\t\t<div class=\"cms-overlay-gradient\"><\/div><div class=\"cms-section-boxed-bg\"><\/div><div class=\"cms-section-boxed-divider\"><\/div><div class=\"cms-elementor-section-remove\"><\/div><div class=\"cms-elementor-section-corner cms-elementor-section-corner-top\"><\/div><div class=\"cms-elementor-section-corner cms-elementor-section-corner-bottom\"><\/div>        <div class=\"elementor-container elementor-column-gap-default\">\n\t\t        <div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-43b7994\" data-id=\"43b7994\" data-element_type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-4c73e1c text-lg-16 text-xl-17 pt-10 elementor-widget elementor-widget-text-editor\" data-id=\"4c73e1c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.8.0 - 30-10-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Electricity will be supplied to an applicant on the following Terms and Conditions:<\/p><p>1. In accordance with Nevis Electricity Company Limited (NEVLEC) Tariff Schedule on file with the company, the Standard Terms and Conditions of Electricity Service or any effective schedule governing this class of service(s) and amended Terms and Conditions.<\/p><p>2. Payment of Deposit or submission of Banker\u2019s Guarantee on signing of contract. Deposits will be reviewed within six (6) months of signing a contract. Thereafter, the customer will be required to upgrade any deposit not equivalent to a 60 days bill for residential service and 90 days bill for commercial service.<\/p><p>3. Deposits will be applied to the final bill on termination of the contract. Thereafter, any outstanding balances will be refunded to the Applicant.<\/p><p>4. The permission of the owner\/landlord, or his agent (notarized letter of consent or executed Tenancy Agreement).<\/p><p>5. Proof of ownership of the property<\/p><p>6. Proof of identity.<\/p><p>7. For corporate bodies, an application on the company\u2019s letterhead, signed by at least one director and the company\u2019s secretary and the company\u2019s seal affixed thereto with the submission of a copy of the Certificate of Incorporation.<\/p><p>8. In the event that the applicant fails to provide any satisfactory proof of ownership of the premises and \/or consent of the owner or agent pursuant to items 2 &amp; 3 above, the supply shall be a conditional one and therefore if at a later date greater title is established for the premises it is hereby understood that Nevis Electricity Company Limited shall immediately disconnect the supply of electricity and remove its equivalent from the said premises.<\/p><p>9. It is the customer\u2019s responsibility to provide adequate protection for equipment connected to the grid. NEVLEC will not be responsible for equipment that is not protected.<\/p><p>10. NEVLEC will not be liable for any damages or losses caused to or by equipment not suitably or properly rated for the supply<\/p><p>11. No modification or addition to the customer\u2019s electrical installation should be carried out without the prior notice and approval of NEVLEC.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t        <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ea18d1e\" data-id=\"ea18d1e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                        \t\t<div class=\"elementor-element elementor-element-269d78b cms-menu-layout-1 elementor-widget elementor-widget-cms_menu\" data-id=\"269d78b\" data-element_type=\"widget\" data-widget_type=\"cms_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"cms-menu-wraps relative\">\n\t    <h4 class=\"cms-largeheading cms-heading mt-n5 mb-7 text-18  text-heading\"><a class=\"menu-heading\" href=\"\">Quick Links<\/a><\/h4>\r\n    <div class=\"extra-space clearfix\"> <\/div><div class=\"menu-commercial-csd-container\"><ul id=\"menu-commercial-csd\" class=\"cms-menu cms-menu-vert text-\"><li id=\"menu-item-4247\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4247\"><a href=\"https:\/\/www.nevlec.com\/es\/commercial\/customer-care\/file-a-complaint-query\/\" class=\"cms-menu-link link-default link-hover-default bg-transparent bg-hover-transparent text-14\">        <span class=\"cms-icon-wrap menu-icon rtl-flip text-8 mr-5 d-inline-block cms-icon-animate cms-transition\" >\r\n            <span aria-hidden=\"true\" class=\"cms-icon far fa-dot-circle\"><\/span>        <\/span>\r\n        <span class=\"menu-title title\">File a Complaint\/Query<\/span><\/a><\/li>\n<li id=\"menu-item-4249\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4249\"><a href=\"https:\/\/www.nevlec.com\/es\/commercial\/customer-care\/new-supply-request\/\" class=\"cms-menu-link link-default link-hover-default bg-transparent bg-hover-transparent text-14\">        <span class=\"cms-icon-wrap menu-icon rtl-flip text-8 mr-5 d-inline-block cms-icon-animate cms-transition\" >\r\n            <span aria-hidden=\"true\" class=\"cms-icon far fa-dot-circle\"><\/span>        <\/span>\r\n        <span class=\"menu-title title\">New Supply Request<\/span><\/a><\/li>\n<li id=\"menu-item-4246\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4246\"><a href=\"https:\/\/www.nevlec.com\/es\/commercial\/customer-care\/electrical-inspection-request\/\" class=\"cms-menu-link link-default link-hover-default bg-transparent bg-hover-transparent text-14\">        <span class=\"cms-icon-wrap menu-icon rtl-flip text-8 mr-5 d-inline-block cms-icon-animate cms-transition\" >\r\n            <span aria-hidden=\"true\" class=\"cms-icon far fa-dot-circle\"><\/span>        <\/span>\r\n        <span class=\"menu-title title\">Electrical Inspection<\/span><\/a><\/li>\n<li id=\"menu-item-4252\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4252\"><a href=\"https:\/\/www.nevlec.com\/es\/commercial\/customer-care\/transfer-request\/\" class=\"cms-menu-link link-default link-hover-default bg-transparent bg-hover-transparent text-14\">        <span class=\"cms-icon-wrap menu-icon rtl-flip text-8 mr-5 d-inline-block cms-icon-animate cms-transition\" >\r\n            <span aria-hidden=\"true\" class=\"cms-icon far fa-dot-circle\"><\/span>        <\/span>\r\n        <span class=\"menu-title title\">Transfer Request<\/span><\/a><\/li>\n<li id=\"menu-item-4248\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4248\"><a href=\"https:\/\/www.nevlec.com\/es\/commercial\/customer-care\/final-reading-request\/\" class=\"cms-menu-link link-default link-hover-default bg-transparent bg-hover-transparent text-14\">        <span class=\"cms-icon-wrap menu-icon rtl-flip text-8 mr-5 d-inline-block cms-icon-animate cms-transition\" >\r\n            <span aria-hidden=\"true\" class=\"cms-icon far fa-dot-circle\"><\/span>        <\/span>\r\n        <span class=\"menu-title title\">Final Reading Request<\/span><\/a><\/li>\n<li id=\"menu-item-4250\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4250\"><a href=\"https:\/\/www.nevlec.com\/es\/commercial\/customer-care\/supply-disconnection-request\/\" class=\"cms-menu-link link-default link-hover-default bg-transparent bg-hover-transparent text-14\">        <span class=\"cms-icon-wrap menu-icon rtl-flip text-8 mr-5 d-inline-block cms-icon-animate cms-transition\" >\r\n            <span aria-hidden=\"true\" class=\"cms-icon far fa-dot-circle\"><\/span>        <\/span>\r\n        <span class=\"menu-title title\">Supply Disconnection<\/span><\/a><\/li>\n<li id=\"menu-item-4251\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4251\"><a href=\"https:\/\/www.nevlec.com\/es\/commercial\/customer-care\/supply-reconnection-request\/\" class=\"cms-menu-link link-default link-hover-default bg-transparent bg-hover-transparent text-14\">        <span class=\"cms-icon-wrap menu-icon rtl-flip text-8 mr-5 d-inline-block cms-icon-animate cms-transition\" >\r\n            <span aria-hidden=\"true\" class=\"cms-icon far fa-dot-circle\"><\/span>        <\/span>\r\n        <span class=\"menu-title title\">Supply Reconnection<\/span><\/a><\/li>\n<li id=\"menu-item-4244\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4244\"><a href=\"https:\/\/www.nevlec.com\/es\/commercial\/customer-care\/change-of-name-address-request\/\" class=\"cms-menu-link link-default link-hover-default bg-transparent bg-hover-transparent text-14\">        <span class=\"cms-icon-wrap menu-icon rtl-flip text-8 mr-5 d-inline-block cms-icon-animate cms-transition\" >\r\n            <span aria-hidden=\"true\" class=\"cms-icon far fa-dot-circle\"><\/span>        <\/span>\r\n        <span class=\"menu-title title\">Change of Name\/Address Request<\/span><\/a><\/li>\n<li id=\"menu-item-4245\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4245\"><a href=\"https:\/\/www.nevlec.com\/es\/commercial\/customer-care\/conditions-of-service\/\" class=\"cms-menu-link link-default link-hover-default bg-transparent bg-hover-transparent text-14\">        <span class=\"cms-icon-wrap menu-icon rtl-flip text-8 mr-5 d-inline-block cms-icon-animate cms-transition\" >\r\n            <span aria-hidden=\"true\" class=\"cms-icon far fa-dot-circle\"><\/span>        <\/span>\r\n        <span class=\"menu-title title\">Conditions of Service<\/span><\/a><\/li>\n<\/ul><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t        <\/div>\n        <\/div>\n        \t\t        <\/div>\n        <\/div>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Conditions of Service The Nevis Electricity Company Limited is the sole provider of electricity on the island of Nevis. Home Electricity will be supplied to an applicant on the following Terms and Conditions: 1. In accordance with Nevis Electricity Company Limited (NEVLEC) Tariff Schedule on file with the company, the Standard Terms and Conditions of Electricity Service or any effective schedule governing this class of service(s) and amended Terms and Conditions. 2. Payment of Deposit or submission of Banker\u2019s Guarantee on signing of contract. Deposits will be reviewed within six (6) months of signing a contract. Thereafter, the customer will be required to upgrade any deposit not equivalent to a 60 days bill for residential service and 90 days bill for commercial service. 3. Deposits will be applied to the final bill on termination of the contract. Thereafter, any outstanding balances will be refunded to the Applicant. 4. The permission of the owner\/landlord, or his agent (notarized letter of consent or executed Tenancy Agreement). 5. Proof of ownership of the property 6. Proof of identity. 7. For corporate bodies, an application on the company\u2019s letterhead, signed by at least one director and the company\u2019s secretary and the company\u2019s seal affixed thereto with the submission of a copy of the Certificate of Incorporation. 8. In the event that the applicant fails to provide any satisfactory proof of ownership of the premises and \/or consent of the owner or agent pursuant to items 2 &amp; 3 above, the supply shall be a conditional one and therefore if at a later date greater title is established for the premises it is hereby understood that Nevis Electricity Company Limited shall immediately disconnect the supply of electricity and remove its equivalent from the said premises. 9. It is the customer\u2019s responsibility to provide adequate protection for equipment connected to the grid. NEVLEC will not be responsible for equipment that is not protected. 10. NEVLEC will not be liable for any damages or losses caused to or by equipment not suitably or properly rated for the supply 11. No modification or addition to the customer\u2019s electrical installation should be carried out without the prior notice and approval of NEVLEC. Quick Links File a Complaint\/Query New Supply Request Electrical Inspection Transfer Request Final Reading Request Supply Disconnection Supply Reconnection Change of Name\/Address Request Conditions of Service<\/p>","protected":false},"author":1,"featured_media":0,"parent":4196,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4242","page","type-page","status-publish","hentry","cms-no-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/www.nevlec.com\/es\/wp-json\/wp\/v2\/pages\/4242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nevlec.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nevlec.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nevlec.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nevlec.com\/es\/wp-json\/wp\/v2\/comments?post=4242"}],"version-history":[{"count":10,"href":"https:\/\/www.nevlec.com\/es\/wp-json\/wp\/v2\/pages\/4242\/revisions"}],"predecessor-version":[{"id":4951,"href":"https:\/\/www.nevlec.com\/es\/wp-json\/wp\/v2\/pages\/4242\/revisions\/4951"}],"up":[{"embeddable":true,"href":"https:\/\/www.nevlec.com\/es\/wp-json\/wp\/v2\/pages\/4196"}],"wp:attachment":[{"href":"https:\/\/www.nevlec.com\/es\/wp-json\/wp\/v2\/media?parent=4242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}