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  • About Us
    • Company Overview
    • Quick Facts
    • Departments
      • Customer Service
      • Transmission & Distribution
      • Generation (Prospect Power Station)
      • Administration & Finance
    • Board of Directors
    • About Nevis
  • Residential
    • Customer Care
      • File a Complaint/Query
      • New Supply Request
      • Electrical Inspection Request
      • Transfer Request
      • Final Reading Request
      • Supply Disconnection Request
      • Supply Reconnection Request
      • Change of Name/Address Request
      • Conditions of Service
    • Your Bill Overview
      • Understanding Your Bill
      • Payment Options
      • Electricity Rates
      • Fuel Surcharge
      • VAT Impact
      • Late Penalty
      • Disconnections
    • Your Meter
      • Reading Your Meter
    • Efficiency & Conservation Tips
      • Appliances Tips
      • Air Conditioners Tips
      • Hot Water Heating Tips
      • Laundry Tips
      • General Lighting Tips
      • Going on Vacation?
    • Electrical Safety
      • Safety In and Around the Home
      • Damaged Equipment
  • Commercial
    • Customer Care
      • File a Complaint/Query
      • New Supply Request
      • Electrical Inspection Request
      • Transfer Request
      • Final Reading Request
      • Supply Disconnection Request
      • Supply Reconnection Request
      • Change of Name/Address Request
      • Conditions of Service
    • Your Bill Overview
      • Understanding Your Bill
      • Payment Options
      • Electricity Rates
      • Fuel Surcharge
      • VAT Impact
      • Late Penalty
      • Disconnections
    • Your Meter
      • Reading Your Meter
    • Efficiency & Conservation Tips
      • Restaurants Tips
      • Small Businesses Tips
      • Office Electricity Saving Tips
  • News & Events
  • Power Outages
    • About Outages
    • During an Outage
    • After an Outage
    • Preparing Your Home
    • Preparing Your Business
    • Outage FAQs
    • Emergency Resources
    • Damage Claim Policy
  • RFPs
  • Contact Us
Emergency Service Unit: (869) 469-9100 or (869) 662-5811 info@nevlec.com Facebook
Pay Your Bill Claim Policy
  • Home
  • About Us
    • Company Overview
    • Quick Facts
    • Board of Directors
    • Departments
      • Administration & Finance
      • Generation (Prospect Power Station)
      • Transmission & Distribution
      • Planning
      • Customer Service
      • Human Resource
    • About Nevis
  • Residential

    • Customer Care

      • File a Complaint/Query
      • New Supply Request
      • Electrical Inspection Request
      • Transfer Request
      • Final Reading Request
      • Supply Disconnection Request
      • Supply Reconnection Request
      • Change of Name/Address Request
      • Conditions of Service

    • Your Bill Overview

      • Understanding Your Bill
      • Payment Options
      • Electricity Rates
      • Fuel Surcharge
      • VAT Impact
      • Late Penalty
      • Disconnections

    • Your Meter

      • Reading Your Meter

    • Efficiency & Conservation Tips

      • Appliances Tips
      • Air Conditioners Tips
      • Hot Water Heating Tips
      • Laundry Tips
      • General Lighting Tips
      • Going on Vacation?

    • Electrical Safety

      • Safety In and Around the Home
      • Damaged Equipment
  • Commercial

    • Customer Care

      • File a Complaint/Query
      • New Supply Request
      • Electrical Inspection Request
      • Transfer Request
      • Final Reading Request
      • Supply Disconnection Request
      • Supply Reconnection Request
      • Change of Name/Address Request
      • Conditions of Service

    • Your Bill Overview

      • Understanding Your Bill
      • Payment Options
      • Electricity Rates
      • Fuel Surcharge
      • VAT Impact
      • Late Penalty
      • Disconnections

    • Your Meter

      • Reading Your Meter

    • Efficiency & Conservation Tips

      • Restaurants Tips
      • Small Businesses Tips
      • Office Electricity Saving Tips
Nevis Electricity Company Limited Nevis Electricity Company Limited
  • News & Events
  • Power Outages
    • About Outages
    • During an Outage
    • After an Outage
    • Preparing Your Home
    • Preparing Your Business
    • Outage FAQs
    • Emergency Resources
    • Damage Claim Policy
  • RFPs
  • Contact Us

About Us

You Are Here:Home / About Us

Emergency & Outages

Call: (869) 469-9100 or 662-5811
24 hours a day,
7 days a week
To report power outages, downed lines or electrical emergencies

Contact Emergency & Outages

General Inquires

Call: (869) 469-7245/7243
8:00 a.m. - 4:00 p.m.
Monday - Friday
For questions about your bill, account, meter, rates or services.

Contact Customer Service

Administration

Call: (869) 469-7245
8:00 a.m. - 4:00 p.m.
Monday - Friday
Select the name or extension of the person you are trying to reach.

Contact Administration

Head Office

P.O. Box 852
Main Street
Charlestown, Nevis
Tel: (869) 469-7245 / 7243
Fax: (869) 469-7249

Contact Head Office
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