Most power outages are caused by severe weather especially during the hurricane season – high winds, heavy rains or lightning. During a storm electricity poles are vulnerable to lightning strikes while strong winds can snap off tree branches and down power lines. Heavy rains can affect equipment causing damage.
Communities with large trees are more likely to be affected by power outages. When a tree comes into contact with a power line, either due to bad weather or growth, circuit breakers or other protective equipment are designed to cut off the power until crews remove the tree and reset the equipment.
Vehicles that accidentally hit and damage our power equipment can disrupt the power supply.
Occasionally, service interruptions are necessary in order to allow our crews to safely conduct maintenance or repair work. We try to schedule these repairs at the least inconvenient times for you and keep them to a minimum. Whenever possible, we provide you with prior notice before we interrupt service.
Although our equipment is regularly maintained and updated, problems can occasionally occur. Cables, connectors, transformers, switches and many other types of equipment can fail, and trigger an outage.
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